Return Policy
At Elite Evolution, we strive to ensure your satisfaction with our products. However, in rare circumstances, we do offer refunds. Please ensure you choose the correct size based on our recommendations. We will send you a new item if you experience one of the following issues:
Incorrect Size: You received a size different than what you ordered.
Misprinted Design: The design on the product is misprinted.
Product Malfunction: The product is ripped, torn, or broken.
If any of these issues occur, please fill out a customer service form found in the Contact tab in the footer of this page. After submission, we will follow up with an email to request clear images of the entire product to ensure your reprint is processed as soon as possible. Thank you.
No Refunds for the Following Reasons:
Fit Issues: Your hoodie does not fit the way you hoped. Please refer to the sizing recommendations in the product description before placing your order.
Print Durability: Print peels or wears off after washing. We recommend handling Elite Evolution products with care, hand washing in warm water, and air drying.
Service-Based Returns
We do offer a money-back guarantee for our services, though it is contingent on a legitimate reason as to why you were not satisfied with the service. To initiate a service-based return, please visit the Contact tab in the footer of this site and submit your claim. We will follow up to discuss your concerns and process your request.
Thank you for your understanding. Please visit the Contact tab in the footer of this site to submit your claim.